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Rollover Rep

Human+AI hybridBH Specialist#1 in landscape

Get more admissions, today.

Rollover Rep combines AI technology with crisis-trained human admissions specialists to provide 24/7 phone coverage for behavioral health providers. AI flags admissions vs. non-admissions calls, while the human tier uses crisis-trained agents for sensitive conversations. Over 1 million calls answered across hundreds of facilities.

Company Info
Founded2017
AI ModelHuman+AI hybrid
CategoryBH Specialist
Pricing

Not publicly disclosed; custom quote based on call volume and services.

Proof Points & Claims
  • 1M+ calls answered
  • Trusted by hundreds of facilities
  • 24/7 behavioral health admissions support
  • AI flags admissions vs. non-admissions
  • Crisis-trained human agents
Notable Customers
Asana RecoveryAshley Addiction TreatmentTurnbridge
Services & Channels
Voice
Outbound Calling
Call Scoring/QA
Crisis Routing
Integrations
SalesforceCallTrackingMetricsCRM Platforms
Delivery Model: Human+AI hybrid

This vendor combines AI automation with human agents. Calls or chats may be handled by AI initially and escalated to trained human staff for complex situations, or human agents may be augmented by AI tools for coaching, scoring, and real-time assistance.

Competitive Context

Most similar to a human-protected admissions layer; less software-platform-like than DIAL3D/Further