Recovery Relay
Human+AI hybridBH SpecialistIntelligent Admissions Platform for Behavioral Health
Recovery Relay is a comprehensive admissions automation platform for behavioral health. It handles multi-channel patient engagement including chat, SMS, email, phone, forms, and surveys. Features include insurance verification, scheduling, outbound follow-up, and clinical assessments with extensive CRM and EHR integrations.
Company Info
Pricing
Not publicly disclosed.
Services & Channels
Web Chat
SMS
Voice
Insurance Verification
Scheduling
Outbound Follow-up
Assessments
Integrations
SalesforceHubSpotZohoAirtableGoogle CalendarCalendlySlackZendeskZenChartsNetsmartTheraNestSimplePracticeZapier
Delivery Model: Human+AI hybrid
This vendor combines AI automation with human agents. Calls or chats may be handled by AI initially and escalated to trained human staff for complex situations, or human agents may be augmented by AI tools for coaching, scoring, and real-time assistance.