healow Genie

AI-onlyHealthcare AI (General)#11 in landscape

Mental-Health AI Contact Center

healow Genie provides an AI Agent and Intelligent Assistant for mental health and behavioral health providers. Features include after-hours support, call routing, appointment scheduling, refill requests, campaigns, and no-show prediction. Supports therapy/follow-up scheduling and routes to on-call professionals.

Company Info

Founded2014

AI ModelAI-only

CategoryHealthcare AI (General)

Websitegenie.healow.com

Pricing

Starts at $249/seat/month.

Proof Points & Claims

Supports behavioral/mental health providers
Schedules therapy/follow-ups
Routes to on-call professionals

Services & Channels

Voice

Web Chat

Scheduling

Outbound Follow-up

Triage

Integrations

eClinicalWorkshealow EHR

Delivery Model: AI-only

This vendor operates a fully AI-driven platform. All interactions — voice, chat, SMS — are handled by AI agents without human intermediaries. Escalation paths to the facility's own staff are typically available for edge cases.

Competitive Context

More practice-management/contact-center than admissions conversion; useful for psychiatry/therapy clinics